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Changing the device DUO uses with Anyconnect

When you login via Anyconnect, it provides limited options if you need to use a secondary device you've added to DUO. You can get around this and request that DUO prompts you on another device by adding in additional information in the password field of Anyconnect.

Using the following format, you can force DUO to use one of the following methods you have previously setup.

  • <Password>,Push. This sends a push notification to the Duo Mobile App. 
  • <Password>,Phone. This initiates a phone call to the user’s number which needs to be answered
  • <Password>,SMS. This sends an SMS with a One Time Passcode (OTP) which needs to be entered using a second Authentication attempt.
  • <Password>,<OTP>. One Time Passcode (OTP) generated from the Duo mobile App which is a 6-digit code.. 

Example: 
Username: j555555
Password: P@ssw0rd,Phone