MSUB Online - Montana's Leader in Online Learning

Who is Eligible for Disability Support Services?

According to Section 3 of the Americans with Disabilities Act of 1990 (ADA), the term "disability" means, with respect to an individual,

  • having a physical or mental impairment that substantially limits one or more of the major life activities of such individual;
  • having a record of such an impairment; or
  • being regarded as having such an impairment.

If you would like to request services:

Complete this application and send it to Disability Support Services.

Disability Support Services asks students who register for services to present paperwork that describes their disability and its impact on educational experiences. If no paperwork or disability documentation exists, students are encouraged to contact DSS to discuss documentation and accommodation options.   

Documentation of disability provides a valuable tool for understanding how university courses, systems and facilities may present barriers and for planning strategies, including reasonable accommodations, which will facilitate access.

Disability Support Services staff uses documentation to augment information gained through conversations with students, to establish the presence of a disability and, when necessary, to support the reasonableness of requested accommodations.

Students should be aware that other universities may have different documentation guidelines and that testing agencies (which administer standardized tests such as the GRE and LSAT) require extensive documentation.

Documentation of your disability can be sent to the DSS office for review. Have your doctor complete one or both of the forms below:

Documentation Form (Learning Disability, AD/HD, Bipolar disorder, Anxiety disorder, Psychological, etc.)

Documentation Form (Physical, Deaf/Hard of Hearing, Blind/Low Vision, etc.)

Make an appointment for an intake interview.

Visit our DSS Student Handbook for more information.

What are Reasonable Accommodations in an Online Class?

That depends upon your disability and your limitations, but the most often requested accommodations for online classes are extra time for taking tests (generally one and a half times the normal testing time), captioned videos, and textbooks in an audio format.  Your limitations, as discussed with the Director and/or Coordinator and described in your documentation, help determine what accommodations are appropriate for you.  Accommodations must be requested EVERY semester.

To request extra time for tests, complete the test request form and email one for each class as an attachment to the Director or Coordinator who will confirm the accommodation with your instructors.

Testing Accommodations Request for Online Classes

DSS recommends that students who are requesting alternative text contact the DSS office as soon as they register for classes.  Students requesting books in alternative format must purchase either a print version or electronic version of the textbook to protect the author's copyright. If there are any changes in class schedules that result in a change of textbooks, contact DSS immediately so that the correct books are ordered.

Videos and lectures can be closed captioned for students with hearing loss. Contact the DSS office with your class schedule as soon as you register, because it can take over a month to get a video captioned.  Please contact DSS to report any problems with captioning.

Contact DSS

University Campus (406) 657-2283  Video phone (406) 545-2518  
Trudy Carey, Director   trudy.carey@msubillings.edu

City College Campus (406) 247-3029 Video phone (406)  545-1026
Jack Underwood, Coordinator    jackunderwood1@msubillings.edu          
Fax (406) 657-1658

For additional information regarding Disability Support Services, checkout our website at www.msubillings.edu/dss.

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