If you've been asked by your supervisor to telework or work remotely from home, this page will cover the technology and information you need to create a successful remote work environment. Click on the links below to learn more about the tools available while working from home.
Essential Apps and Services
- Email: Microsoft Office + Outlook Web Access (OWA)
- Webex (audio/video)
- Webex Teams (IM/audio/video)
- Desktop phone forwarding
- Box (file sharing)
- Webex Teams (file sharing, IM, annotation)
- DocuSign (digital signatures)
- Microsoft Office for home use
VPN - Virtual Private Network
The VPN allows you to connect your university issued or personal computer device to the MSUB network. This allows you to access services such as your department network shares, remotely logging into another university computer, and running software licenses from an off campus location to name a few.
Access to the VPN must first be requested before it can be used. To request access to the VPN, please have your supervisor complete a VPN Access Request. Supervisor permission is required before VPN access will be granted.
Remote desktop is a Microsoft tool that allows you to log into your work computer from another device and work on your work computer as if you're sitting in front of it. This is the preferred way to work remotely if you have a computer that remains in the office as it allows access to your programs, files, and settings; thus, preventing anything from having to be loaded onto your personal computer.
Using Remote Desktop to log into your work computer requires VPN connectivity. See above the process to request and use the VPN.
The first step in using remote desktop, is documenting the name of your computer. There is a blue sticker on your computer with a five digit number. Note that number and put a "c" in front of it to create your computer name. Example: C10500. You'll need this name to connect to your work computer using remote desktop.
Important: Your computer must be powered on and not turned off or asleep to be able to connect to it.
To use remote desktop and connect to your computer:
On a PC:
1) On your keyboard click and hold the Windows key + R at the same time to open the Run dialog box. You can also open your start menu and search for Remote Desktop Connection.
2) In the Run dialog box, type mstsc and click OK.
3) In the Computer name field, enter the computer name you documented following the process above.
4) When prompted, enter your username and password. In front of your NetID, make sure to append msubillings\. Example: msubillings\a12b345.
5) The first time you connect, you may see a certificate warning screen. Check the box next to "Don't ask me again for connections to this computer" and click Yes.
6) You'll then be connected to your computer and be able to work on it as if you were sitting in front of it.
On A Mac:
1) Search for and install Microsoft Remote Desktop in the App Store.
2) Open the application and click New to create a new connection.
3) In the connection name section enter your computer name and also enter it in the PC name box.
4) In the User name box enter msubillings\NETID (your NetID) and then you password in the Password box.
5) Close the window and double click the new connection to remotely log into your work computer.
You'll need to download the Remote Desktop app from the respective app store and follow the instructions above in a similar manner.
Email: Microsoft Office + Outlook Web Access (OWA)
University email is a vital communication tool. Microsoft Outlook is the preferred email software for using university email. As a MSUB student, staff, or faculty member, you're entitled to up to 15 free copies (5 PC, 5 Mac, 5, Mobile) of Microsoft Office. Find out more information about getting your free copies of Microsoft Office 365 ProPlus.
Additionally, you can use Outlook Web Access (OWA) to send and receive your email from any web browser. To do so, login to Outlook with your MSUB email address and the same password when logging into your computer.
Webex provides on-demand collaboration through online meetings, phone conferencing and video conferencing. Additional functionality of Webex includes Microsoft Outlook calendar integration, screen sharing, online chat, and recording capabilities. Webex brings people together in one place whether they're across town or across the country. Webex can run on a PC, Apple computer, iOS and Android.
Login to Webex with your MSUB email address and the same password when logging into your computer.
Webex Teams is a secure and easy-to-use communication tool that brings people together and facilitates collaboration. The app provides tools such as instant messaging, audio and video calling, whiteboarding, and file sharing. You can create, share, and communicate with someone or your team from anywhere you have an internet connection through the use of Webex Teams.
Everything you create within Webex Teams or on the Cisco Webex Board will be stored in the cloud and associated with a virtual room. Team members can use the Webex Teams app to pick up where they left off in the physical room and continue working anywhere they have an internet connection.
Desktop Phone Forwarding
You can forward your desktop phone to a personal phone to receive calls off campus. Download the Cisco IP Phone Quick Reference to learn more about how to operate your phone.
Softphones are computer software that can be used to make telephone calls. Phone calls can be made from your campus phone number through Webex Teams.
Box is a cloud based document storage, file-sharing, file/folder streaming, and collaboration platform with unlimited file storage! Box is a great tool for storing your documents, working on them, and sharing them with students, staff and faculty. Working with fellow faculty, staff, students or even external partners has never been simpler. Your data is accessible on and off campus from any internet connected device. PCs, Macs, iOS, and Android all support Box.
DocuSign is an electronic signature system that can be used to electronically sign and facilitate approvals and agreements from anywhere with an internet connection. Using DocuSign, you can quickly and securely access and sign documents, upload and send documents for others to sign, or send reminders and check the signing status of your documents. DocuSign helps to save time, paper, money, and errors by automating and digitizing the entire agreement process in a secure, electronic format.
Microsoft Office for Home Use
Microsoft Office 365 ProPlus is a service that provides all active MSUB students, faculty, and staff a free license of the latest version of Microsoft Office. This license can be used on up to 5 PCs, 5 Macs, and 5 mobile devices simultaneously. Office 365 ProPlus will stay activated as long as you are a current student at MSUB with an active email account.