Whether this is your first time online, or you're returning to the format, learning a few basics can help you keep your courses running, whether or not the latest disease closes campus. It can also help you recover after the emergency is over. Whether you're new to D2L or have some experience, we've assembled resources for delivering your classes online. Just follow the following steps, and you'll do just fine.

Step 0: Don't Panic.

MSUB eLearning is here to help. We've been doing this a long time, and we're available for you if you have any questions or you run into trouble. Just contact us however you need to, and we'll be there.


Email us: msubonline@msubillings.edu


Main Campus, Office of e-Learning (Walk-ins welcome!)

College of Education,

COE 328

clock icon  Hours: 8 am - 8 pm M-F 


Faculty Phone Support


After hours call 406.247.5755

clock icon  Hours: 8 am - 8 pm M-F 


Submit a Ticket (NetID Login)


City College (Walk-ins welcome!) CLOSED DURING COVID-19 QUARANTINE

Tech Building,

Tech B020

clock icon  Hours: 9:30 am - 5:30 pm W-Th 


Student Phone Support


clock icon  Hours: 24/7 

Step 1: D2L and Content Delivery Basics

MSUB has a plentiful supply of tools to help deliver courses online. However, if you’ve never taught online before, getting familiar with just three is a great starting point. Learn some basics about the D2L learning management system (LMS) and how to use Webex or TechnSmith to offer classroom instruction via live or pre-recorded video.

  • Using D2L to Teach During University Closures. Start by reading our support article on how to quickly convert your courses to an online delivery method.

  • TechSmith Relay. Learn how to record videos that students can watch on their own time. The TechSmith video capture tool is one of the best options for secure, asynchronous delivery of your recorded content.

  • Webex. Get instructions for using Webex Meetings to hold a live classroom session with your students. Webex is an easy-to-learn web conferencing tool, and sessions can be recorded and saved for students to watch later.

Step 2: Assignments, Grading, and Assessment

Once you’re familiar with D2L, Webex and/or TechSmith, you’re ready for the next step: learning how to create assignments, track grades, and assess your students' learning.

  • For Assignments, Quizzing, and Grading, check out our instructional pages to learn how to give students their classwork and homework using the Assignments tool, assess students with online exams or tests using Quizzes, and provide them quick, easy access to their up-to-date grades using Grades.

  • If you're looking for some Alternative Assessment Strategies, you can browse online alternatives to in-person proctored exams, like discussion forum assignments and online simulations or labs.

Step 3: Engaging Online Learners

Engaging online learners is a critical component of teaching online. The following resources will help you identify real-time (synchronous) and time-delayed (asynchronous) activities that offer a substitute for face-to-face contact hours.

  • Converting Offline Activities to Online. Learn how to use features in D2L like discussion boards, quizzes, collaborations, and video recording to convert your classroom activities into something that can be delivered in the online environment.

  • Options for Engagement in Online Courses. Get ideas from the eLearning team for designing online instructor-student and student-student interactions.

  • Instructional Development Consultations. MSUB's Instructional Designer, Tyr Hawkaluk, is available to consult with you on online course design and pedagogy. Get expert advice on engaging your students in the online environment. Call him at 406-247-5723 or email at tyr.hawkaluk@msubillings.edu.

Step 4: All done. Now what?

  • Leverage Distance Library Services. MSUB Libraries provides customized services for instructors teaching distance learning courses. Learn how to integrate library resources and services in your D2L courses with the MSUB Libraries integration in D2L. You can add eReserves to your course, make use of affordable textbook alternatives, import video tutorials, or add a librarian in your subject area – all from your D2L dashboard and course.

  • Get eLearning Support. Are you having issues with D2L or Webex? Whatever the issue, MSUB's eLearning team is ready to assist. Call 406-657-2192 or create a new support ticket and we'll be in touch.

  • Get IT Technical Support. Having trouble setting up Webex on your computer, connecting to the MSUB network, or using campus technology resources? Need help with TechSmith? The IT Service Desk has resources for helping you work at home. Contact them at 406-247-5700 or submit a service request.

  • Check out some of our previous workshops, or maybe our Tip of the week Archive. There's a wealth of information available to you, full of best practices from your peers, and the people who know D2L best. More workshops are coming soon!

  • Search the MSUB D2L Support Center. You'll find easy-to-follow guides on all the tools in our D2L toolbox, from plagiarism checking and video capture to web conferencing and accessibility software.

  • Reach out to Peers. Any instructor with experience teaching online can be a helpful resource when you're just getting started. If your department doesn't have online instructors or instructional support staff to consult, try to identify peers who have experience using campus technology. They can be an additional support and resource during emergencies. Sue Balter-Reitz has graciously offered to assist those in need if the rest of the eLearning team is unavailable.