We understand new students have a lot of questions on how to do things on campus or on our website.

  • Do I have to pay to get financial aid?
    No. Students can submit their Free Application for Federal Student Aid (FAFSA) at no charge by going to http://fafsa.gov/. Select MSU Billings as a school to receive your information. Contact Kalie Porter with the Student Assistance Foundation if you need help completing your FAFSA.

  • When do I get my refund check?
    In order to get a refund check, a student must first apply for FAFSA. The MSU Billings Financial Aid and Scholarships Office then processes and awards financial aid. The amount awarded is then applied to a student’s bill, which happens ten days before classes start, at the earliest. Business Services then processes the award. If a student receives more aid than what they owe, Business Services distributes the refund to the student, which is usually shortly after school starts. If a student needs money for books before the refund is processed, contact Business Services to add funds to a U-Card, which would result in a smaller refund.

  • Where do I go to get a work-study job?
    Students eligible for a work-study job are notified through their financial aid award letter provided by the Financial Aid and Scholarships Office. Work-study is a part of a student’s financial aid package, which is made available once MSU Billings has processed a student’s FAFSA. Students must accept their work-study award in order to gain access to work-study jobs in CareerLink, which is where students can apply for work-study jobs and other opportunities. Direct any questions to the Financial Aid and Scholarships Office and/or Career Services.

  • If I drop a class, do I have to pay back financial aid immediately?
    This can be tricky to answer because it depends on many different factors. The best way to see how this will affect you is to visit with the Financial Aid and Scholarships Office in McMullen Hall.

  • What is the difference between an advisor and a college success specialist?
    An academic advisor is well-versed in course requirements, selection, and scheduling to fulfill graduation requirements. Your College Success Specialist helps students succeed in college academically and socially. College Success Specialists are instructors of First Year Seminar and can connect you with resources on campus.

  • How do I get enrolled for spring classes?
    Meet with your academic advisor each semester to help you select your courses. You can enroll in classes through MyInfo once registration has opened. Contact the Advising Center in McMullen Hall to make an appointment with your advisor. Find your advisor’s information in MyInfo.

  • Do I have to move all of my stuff out of the residence halls over Winter Break?
    Students who live on campus during the fall semester who have signed a contract to live in the residence halls for the spring semester may leave belongings in their rooms over Winter Break. They may also stay in the residence halls during Winter Break for a fee. Students are allowed to stay in the residence halls during Thanksgiving Break, Spring Break, and Mini Spring Break at no additional charge. Contact the Housing and Residential Life Office with questions or concerns.

  • Do you still go to class during Finals Week?
    Finals week has a different schedule. You will go to your class, but it will probably be at a different day and time than usual. Check for the most updated finals schedule at www.msubillings.edu, look in your syllabus, and always check with your instructor in advance of finals week to confirm you have the correct final exam time.

  • Where is McDonald Hall?
    McDonald Hall is home to the College of Business and is located just south of Poly Drive. A sky bridge attaches the parking garage to McDonald Hall.

  • Why aren’t there any windows in the Liberal Arts Building?
    There are windows, but they are just hard to see.

  • Can you swim in the irrigation canal on the south side of campus?
    There is no swimming allowed in any of the water features on campus. However, you can fulfill your swimming needs at the pool in the PE Building. Check out the hours of operation.

  • Where can I wash my car?
    There are a variety of self-service and full-service car washes in Billings. Some are close to campus. For example, there is a self-service car wash on Grand Avenue just before 17th Street.

  • Where do I go to set up a bank account?
    There are several banks in Billings, including local, regional, and national banks. Each bank may have different requirements for setting up accounts, so contact a representative of the bank of your choice.


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