Desire2Learn - Real Media Issues
If your course is using Real Media and you are having troubles, please try the following:
Download the newest version of Real Player. You can find it at http://forms.real.com/real/player/download.html?type=rp11_us&rppr=realcom.
If you have downloaded the newest version of Real Player, try "undocking" the audio. You can do this with the following steps:
When you are in the Content Area and on the audio item
Undock the audio item using this button.
- Download the audio item by clicking on the yellow bar at the top of your browser.
- It will download.
- Then play the file in Real Player
- If you're still having troubles, contact E-Learning Operations at email@example.com.