E-Learning Operations

D2L Frequently Asked Questions for Students

How do I get to my online classes?
How do I access my course's content?
How do I send e-mail in Desire2Learn?
How do I see my quiz results?
How do I keep Internet Explorer from crashing when I'm using the Equation Editor?
Who do I contact for help?

How do I get to my online classes?

See "Logging in" in the "How-To Pages."

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How do I access my course's content?

Click on "Content" in the NavBar. See "Accessing Course Content" in the "How-To Pages."

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How do I send e-mail in Desire2Learn?

The best place to send an e-mail in Desire2Learn is from the "Classlist". To send an e-mail using the "Classlist":

  1. Check the box beside the name(s) of the people you want to email.

  2. Click the envelope icon at the top or bottom of the classlist.

  3. Type your subject and message in the appropriate areas, and click send.

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How do I see my quiz results?

If your instructor has enabled your quiz so that you can view the results, please see "Quizzes" in the "How-To Pages." Otherwise, please contact your instructor to get your results.

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How do I keep Internet Explorer from crashing when I'm using the Equation Editor?

If you are using the newest version of Java there is a problem with the "next-generation Java Plug-in". Please see, "How-to disable 'the next-generation Java Plug-in'".

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Who do I contact for help?

It depends on what you need help with:

For issues logging in, contact the IT Helpdesk at (406) 247-5755.

For issues with Desire2Learn, contact E-Learning Operations at (406) 657-2191.

For issues with course content, online textbooks, etc, contact your instructor.

**IT Helpdesk and E-Learning Operations are open from 8 am to 5 pm, Monday thru Friday.

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