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Creating an FAQ question

  1. On the Manage FAQ page, click New Question.

    Note If you know which existing category you want to place the new question in, you can click New Question from the context menu of that category instead of clicking New Question at the top of the Manage FAQ page.

  2. Select a Category from the drop-down list. Click New Category if you need to create a category for the question. In the New FAQ Category window, enter a Name and Description for the new category and click Save.
  3. Enter the Question.
  4. Enter the Answer.
  5. Click Save.