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Creating an FAQ category

  1. On the Manage FAQ page, click New Category.
  2. Enter a Name for the category. For example, the category “Assignment Submission Policies” might contain FAQs about how to submit course work and late submission policies.

    Tip A general and informative category name enables users to easily understand the topic and questions the category might contain.

  3. Enter a Description for the category.
  4. Click Save.