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Disability Support Services

Policies & Procedures

Table of Contents

Accommodations Policy
Alternative Testing Procedures
Alternative Text Procedures
Attention Deficit/Hyperactivity Disorder Policy
ADA Complaint Resolution Procedure
Evacuation Procedures
Learning Disabilities Policy
Guidelines for Tests Acceptable for LD Documentation
Note taker Agreement (for notetakers)
Online class information
Psychological Disabilities Policy
Special Equipment Policy
Speech to Text Policies and Procedures
Service Animal Policy

"" Return to DSS Main Page

STUDENT ACCOMMODATIONS POLICY AND PROCEDURES

Montana State University Billings adheres to the civil rights definition of disability. In order to be eligible for accommodations based on disability, students must provide Disability Support Services with evidence that they have a physical or mental condition that substantially limits one or more major life activities. Major life activities include walking, seeing, hearing, reading and learning, to name a few. Accommodations (sometimes called academic adjustments) are adjustments made for students with disabilities in order to allow them to access the same education experiences as their peers.  The purpose of an accommodation is to "level the playing field".

1. Students with disabilities who request accommodations need to register with Disability Support Services (DSS). It is the student's responsibility to initiate the request for services.  Students are encouraged to request accommodations at least four weeks before the beginning of classes. Students can make an appointment for an intake with the DSS Director on the East Campus (406-657-2283 tty/vp) or the DSS Coordinator at the COT (406-247-3029 tty/vp).

2.  Disability Support Services will verify a student's disability prior to recommending reasonable accommodations.

    a. Policies for required documentation vary according to the disability. The documentation must clearly identify the disability and provide sufficient information regarding the limitations of the disability in order to permit Montana State University Billings to make a determination as to whether the requested adjustments are appropriate. While MSU Billings must consider the documentation provided by the student, it is not required to adopt the recommendations of the evaluator regarding the appropriate academic adjustments. It is MSU Billings' right to determine, based upon the evaluative data, what those adjustments should be (Disability Accommodation Digest, Volume 1, No. 3). Please ask what the documentation requirements are for your disability.

    b. Releases of information to obtain documentation are available from Disability Support Services. It is usually in the students' best interest to keep their own file of documentation and allow service providers (such as DSS) to make copies.   Students are responsible for any charges incurred obtaining documentation.

3. Accommodations will be determined based upon the documentation of the disability and the student's self-report during an intake interview with the Director or the Coordinator.

4. After accommodations have been established, students with disabilities will be issued an identification card verifying that they are registered with Disability Support Services and listing the accommodations for which they qualify.

5. It is in the best interest of students requiring classroom accommodations to notify the instructors before the semester begins so that if there are any problems there is time to negotiate a resolution. Students may request help from DSS to facilitate this process.

6. Students who are experiencing unresolved problems receiving appropriate accommodations should contact the Director of Disability Support Services.

"" Return to Table of Contents

ATTENTION DEFICIT/HYPERACTIVITY DISORDER POLICY

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, Montana State University Billings requires documentation of Attention Deficit/Hyperactive Disorder (AD/HD).  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Students with AD/HD who require accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.  

AD/HD is considered a medical or clinical diagnosis. Individuals qualified to render a diagnosis for this disorder are practitioners who have been trained in the assessment of AD/HD and are experienced in assessing the needs of adult learners. Recommended practitioners may include: developmental pediatricians, neurologists, psychiatrists, licensed clinical or education psychologists, family physicians or a combination of such professionals. The diagnostician should be impartial and not a family member.

The following guidelines are provided to assist the service provider in collaborating with each student to determine appropriate accommodations. Documentation serves as a foundation that legitimizes students' requests for appropriate accommodations. Recommended documentation includes:

  • A clear statement of AD/HD with the DSM IV diagnosis and a description of supporting past and present symptoms;

  • Current documentation, preferably within the last three years; the age of acceptable documentation is dependent upon the disabling condition, the current status of the student and the student's specific request for accommodations;

  • A summary of assessment procedures and evaluation instruments used to make the diagnosis;

  • A narrative summary, including all scores, which supports the diagnosis;

  • Medical information relating to the student's needs, including the impact of medication on the student's ability to meet the demands of the postsecondary environment;

  • Suggestions supported by the diagnosis of reasonable accommodations  which might be appropriate at the postsecondary level 

Further assessment by an appropriate professional may be required if co-existing learning disabilities or other disabling conditions are indicated. Appropriate accommodations are collaboratively determined by the student and the Director or Coordinator of Disability Support Services.

Special thanks to R.J. Fink, Ph.D., former Director of Disability Services at the University of Colorado at Boulder, for sharing information included in this document.

"" Return to Table of Contents

ALTERNATIVE TESTING PROCEDURES

Disability Support Services (DSS) provides academic and physical accessibility to students who have documented disabilities in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.

Students who receive alternative testing accommodations as determined by the DSS Director or Coordinator should do the following:

Inform the instructor that you are registered with DSS and receive alternative alternative testing as an accommodation.

Schedule exams at least one week in advance and note on the test request form any special accommodations needed.  This ensures that DSS has time to get the test from the Instructor and that a testing room and special accommodations are available. (Quiet room, scribe, proctor, etc.) Test request forms are now online.  Go to www.msubillings.edu/dss and click on Forms, then on Testing Accommodation Requests for tests in DSS office.

 Arrive at the scheduled time.  Tests are often scheduled back-to-back in the testing rooms, and you may not get your full time if another test is scheduled immediately following yours.

Students should notify instructors and DSS if they are not able to test at their scheduled time. The consent of the instructor and the availability of space will determine whether or not an exam can be rescheduled. 

The rules of the classroom apply in the testing rooms.  Smoking breaks aren’t appropriate.  Use the restroom before testing.  (Some physical conditions are accommodated by restroom availability.)

All possessions must be left outside the testing area.  This includes backpacks, coats, hats, cell phones, etc. There are hooks in the hallway outside the testing rooms. Students may request secured areas for valuables.

If supplemental materials are permitted for tests (calculator, open book, open notes, etc.), ask the instructor to include that information in writing with the test. Students found with unauthorized instructional materials will be referred to the instructor.

DSS staff is not authorized to modify instructions given by the instructor.

To request extra time for tests in online classes go to the DSS website at www.msubillings.edu/dss and click on Policies and Procedures.  Then click on Online Class Information.  Download a copy of the request form.  The form needs to be completed for each class and copies need to be sent to the Online Coordinator, the instructor, and the Director of DSS.  This must be done at the beginning of the semester.

I read and understand the rules for alternative testing.

Name  _______________________________________________________     Date  ______________

Disability Support Services invites instructors to share any concerns regarding the alternative testing procedures or concerns regarding students with the Director of Disability Support Services [Academic Support Center, 657-2283(V/TTY)].

Students can schedule a test in the DSS office or email the information to DSS. 

GET THE FORM: alternative testing request form
(NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to both of the e-mail addresses below.

Main campus:
  Jill Stout, Program Assistant jstout@msubillings.edu
  and  
  Trudy Carey, DSS Director tcarey@msubillings.edu

OR

   
 
College of Technology:
  Kelley Williford, Coordinator kwilliford@msubillings.edu
  and  
  Trudy Carey, DSS Director tcarey@msubillings.edu

"" Return to Table of Contents

ALTERNATIVE TEXT PROCEDURES

Students who are eligible for alternative text, as determined by the Director or Coordinator, should follow these procedures:

1.   In order to receive your materials in a timely manner, you should request your textbooks at least three weeks in advance of when you will need them.  You need a separate request form for each of your books.  You may copy the request form that is available in the DSS office or request extra copies.  It is also available online on the DSS website under "Forms." 

2.   DSS will contact the publisher to see if the book is available in electronic format.  If it is, we will get the book and convert it to an MP3 unless you prefer E-text, which works well with JAWS, Zoomtext, and Kurzweil.  In order to comply with copyright laws, we will need a copy of your sales slip.  

3.   If the book is not available from the publisher, DSS will need your copy of the book to create the alternative text.  The campus print shop will chop the binding off the book.  The pages are scanned, edited and turned into an MP3 file.  The print shop will rebind the book with plastic coiled rings, and we can generally get it back to you within 48 hours.   

4.   If the book is already available from our library, we will give you a copy of it as soon as we have made a copy of your receipt.

5.   Provide a copy of the syllabi to DSS so that edited materials can be provided in the order in which they are needed. 

I understand that I must purchase a copy of the book in order to comply with copyright laws. 

Name_______________________ Date ______________

GET THE FORM: Alternative Text Request Form
(NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to both of the e-mail addresses below.

"" Return to Table of Contents

ADA COMPLAINT RESOLUTION PROCEDURE       

(This procedure replaces all previous procedures for investigation of complaints of discrimination.)                       

I. Scope

Disability Support Services reviews complaints by students regarding discrimination and/or harassment on the basis of physical or mental disability relating to disability accommodations in the classroom and physical access to facilities.  This would include:

1.      student-to-student complaints (example, a student complains that another student gets an advantage because of a disability-based accommodation)

2.      student-to-faculty accommodations complaints (example, a student and a faculty member disagree on an agreed upon disability-related accommodation)

3.      student-to-university accessibility complaints (example, a student encounters a barrier on the MSUB campus, such as an inoperative wheelchair lift, icy sidewalks, blocked access ramp, etc.)

The Human Resources office investigates student complaints of unlawful discrimination and/or harassment on the basis of race, color, religion, sex, national origin, sexual orientation, age, physical or mental disability, or veteran status of any faculty, staff or visitor.  Contact the Director, Office of Human Resource/EEO-AA, 1500 University Drive, 310 McMullen, Billings, MT 59101, (406) 657-2278 for information regarding filing a complaint. 

The Vice Chancellor for Student Affairs can either review complaints from students when they relate specifically to the Code of Student Conduct (student-to-student offenses or acts of discrimination) or assist the DSS department or Human resources in the review of student complaints when they are made toward DSS staff (as outlined in V. Transfer of Function).

II. Filing Process

Complaints must be filed with DSS.  A complaint should be filed within 180 calendar days of the most recent incident. The University will consider requests to extend this period where the complainant can show he or she needed additional time due to circumstances beyond his or her control.

The complainant will meet with a representative from Disability Support Services to discuss options (informal, formal) for proceeding. The complainant is not required to follow the informal procedure before filing a formal complaint. The respondent (the individual accused of discrimination) will be notified of the complaint within 10 working days after it is filed.

Options:

Informal.  Discuss allegations and concerns with respondent (the accused) and attempt to resolve the situation.  The respondent is reminded that Montana State University Billings expects all to adhere to our equal opportunity policies.  Respondent is put on notice that behavior has been questioned, and informal resolution sought, if possible. If attempts to resolve the situation are not successful, the complainant may pursue a formal complaint. 

Formal.  A full written report describing the alleged discrimination is filed with DSS which is located in the Academic Support Center on both the main and the COT campus. Assistance will be arranged if needed. The report must contain the grievant name, address, the date and a description of the alleged act.  DSS will review report received from the grievant.  After review of the complaint, DSS will take the necessary steps to resolve the complaint.  

Appeal.  A finding may be appealed in writing to the Director of Disability Support Services by either party within 10 working days of receipt of DSS’ determination.  A party may appeal a decision based on discovery of new evidence previously unavailable or a significant irregularity in the procedural process which could affect the outcome of finding.  The appellant should be as specific as possible in setting out basis for appeal; general dissatisfaction with the decision will not be sufficient.   The determination of Disability Support Services will be forwarded to the Chancellor for final approval.

At any time, prior to filing a charge, or while a complaint proceeding is in progress, a complainant may file their complaint with the appropriate external agencies.  A list of agencies, along with contact information, is available on the Disability Support Services website. (See Internet Resources).

Time Line for Investigation Process

Disability Support Services will complete its investigations as expeditiously as possible. The investigation shall normally be completed within 45 working days from the filing of a formal complaint, including notification of the parties of the outcome of the investigation. In extraordinary circumstances, DSS reserves the right to extend this time to a reasonable period. All parties will be notified if such an extension is necessary. Many factors can interfere with an investigative fact-finder’s commitment to complete a determination promptly, including unavailability of witnesses or the complexity of the issues involved or new evidence resulting in an appeal. DSS will maintain contact with the Complainant and Respondent throughout the course of the investigation to keep them up to date on the process.

IV. Confidentiality

DSS takes any allegation of discrimination, harassment, and/or retaliation seriously and is committed to protecting the integrity of the investigation process including confidentiality and the due process rights of all individuals. Note that all those involved (the respondent, the complainant, and the witnesses) have privacy interests. Therefore, outside the scope of the investigation, all parties are requested not to publicize or divulge the nature of the proceedings, or the identity of those involved.

V. Right to Advisor

The complainant and the respondent each have the right to bring an advisor to the investigative meeting. If either party chooses to exercise this option, please give DSS prior notice that an advocate will attend. If either the complainant or the respondent's advisor is a person degreed or qualified in law, DSS must be notified within two business days of the hearing.

Transfer of Function

If a complaint, whether informal or formal, is directed against Disability Support Services, the functions assigned to DSS by these procedures will transfer to the Office of the Vice Chancellor of Student Affairs or to the Human Resources Department.

The Office for Civil Rights serves student populations, promotes equal educational opportunities, and resolves complains of discrimination under federal civil rights laws.  Information about OCR is located at http://www.edu.gov/about/offices/list/ocr/index.html. They can be contacted at:

Office for Civil Rights, Seattle Office
U. S. Department of Education
915 Second Avenue, Room 3310
Seattle, WA  98174-7900
FAX:  (206) 220-7887  Telephone (206) 220-7900  TDD (206) 220-2907
E-mail:  OCR.Seattle@ed.gov 

"" Return to Table of Contents

EVACUATION PROCEDURES

In an on campus emergency, notify authorities immediately using the following numbers:

Campus police: #2147
Campus Operator: #0
City services: #9-911

Be aware of the location of pull alarms in each building.

In emergency situations, persons unable to use the stairways to exit a building will wait at the nearest designated rescue assistance locations*, if safe to do so, until someone comes to help them evacuate the building. Designated rescue assistance locations are indicated by signs in buildings with stairwells. Montana State University Billings Campus Police or the Billings Fire Department will check all designated rescue assistance locations* for people who need assistance in the building when an evacuation is in progress. In cases of fire drills, persons needing assistance will be advised by those conducting the drill that if there had been a fire or other emergency, they would have received the help necessary to leave the building. Under no circumstances should anyone use the elevators, nor should any person who is disabled be carried down the stairways unless by trained personnel during an actual emergency evacuation.

Be aware of RESCUE ASSISTANCE AREAS* in each multistory building.

If you know that someone needs evacuation assistance, notify rescue personnel immediately.

KEEP DOORS TO STAIRWELLS CLOSED.

Some MSU Billings' fire alarms are also equipped with flashing lights since hard-of-hearing students may not hear the audio emergency alarms. It may be necessary to communicate with the hard-of-hearing student by writing a note to explain the emergency.

Students who are visually impaired may need to take someone's elbow and be escorted to the nearest emergency exit.

WHEEL CHAIR EVACUATION AREAS: It is the responsibility of people in wheelchairs to check out the locations of exits and rescue assistance areas*.  Please contact Security, (406) 657-2147 or Disability Support Services, (406) 657-2283 voice/TTY if you have any questions.

ACADEMIC SUPPORT CENTER

  • Ground level exit

APSARUKE WEST

  • Ground level exit, 1st floor west entrance
  • Rescue assistance area, 1st floor north entrance area
  • Rescue assistance area, 2nd and 3rd floors east and west corridor ends

ART ANNEX

  • Ground level exit

CISEL

  • Basement ramp up to south auditorium exit
  • Ground level exit, north side of 1st floor
  • Rescue assistance area, 2nd floor north exit
  • Rescue assistance area, 3rd floor north exit

McDONALD HALL (COB)

  • Stairwell landing near the elevators

COLLEGE OF EDUCATION AND HUMAN SERVICES

  • East and west entrances on first floor
  • Rescue assistance area, 2nd-4th floors center stairwells

COLLEGE OF TECHNOLOGY

      Main Building

  • Rescue assistance area, 2nd floor stairwell between elevator and room B012

      Health Sciences Building

  • Rescue Assistance areas, North and South side stairwells

LIBERAL ARTS

  • 1st floor, ground level exit out of south library doors
  • Rescue Assistance areas, 2nd-8th floors south stairwell

LIBRARY

  • Basement level, ground level exit south library doors
  • Rescue assistance area, 1st floor east stairwell landing
  • Rescue assistance area, 2nd floor east stairwell

MCMULLEN

  • Rescue assistance area in center stairwell for basement and 2nd and 3rd floors

  • First floor, exit north doors to ramp

PETRO HALL

  • Rescue assistance, central stairway landings

PHYSICAL EDUCATION

  • 1st floor ground level exit
  • Basement tunnel exit

RIMROCK HALL

  • Rescue assistance, central stairway landings

SCIENCE

  • 1st floor north and west exits
  • 2nd floor west stairwell landing

Q. Does MSU Billings have specific emergency procedures for students with disabilities?

A. Students with disabilities need to become familiar with evacuation procedures and rescue assistance areas in each building.  Students should be aware of at least two exits from each floor where they have a class (the elevator cannot be one of them).

LOCATION OF RESCUE ASSISTANCE AREAS: Students have the responsibility to verify the location of rescue assistance areas upon arrival at MSU Billings. (See chart above.)

Students needing evacuation assistance should:

Be familiar with exits and rescue assistance areas on every floor.

Notify your instructors and classmates if you know that you will need assistance during an emergency evacuation.  

Ask someone to notify rescue personnel of your location if you are in a rescue assistance area.

In emergency situations, persons unable to use the stairways to exit a building will wait at the nearest designated rescue assistance locations, if safe to do so, until someone comes to help them evacuate the building. Signs in buildings with stairwells indicate designated rescue assistance locations*. MSU Billings Campus Police or the Billings Fire Department will check designated rescue assistance areas for people who need assistance in the building where an evacuation is in progress. In cases of fire drills, the persons needing assistance will be advised by those conducting the drill that if there had been a fire or other emergency, they would have received the necessary help to leave the building. Under no circumstances should anyone use the elevators, nor should any person who is disabled be carried down the stairways unless by trained personnel during an actual emergency evacuation.

In an emergency, students should ask to have emergency personnel notified immediately of their location. KEEP DOORS TO STAIRWELLS CLOSED.

Emergency Numbers

Campus police ----- 2147
City services including police, fire, and ambulance ---- 9-911
Health Center ----- 2153

MSU Billings Operator
   From off campus - (406) 657-2011 (Voice/TTY)
   From on campus - 2011 or 0 (Voice/TTY)

Hospital Emergency Health Care (from on campus)
Deaconess ------- 9-657-4150
Saint Vincent ----- 9-237-4100

*Rescue assistance areas refers to a designated location where a person may wait for rescue personnel.  The wording is not meant to imply compliance with ADAAG requirements required for new multi-story buildings.

"" Return to Table of Contents

 
LEARNING DISABILITIES POLICY

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, Montana State University Billings requires documentation of a Specific Learning Disability.  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Students with a Specific Learning Disability who request accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.  

LEARNING DISABILITIES DOCUMENTATION GUIDELINES

Documentation for a learning disability should include:

  • A clear statement of a learning disability diagnosed by a qualified professional such as certified and/or licensed psychologists, learning disabilities specialists, educational therapists, diagnosticians in public schools or colleges and rehabilitation services and private practitioners who is not a family member

  • The  names, titles, and professional credentials (e.g., licensed psychologist) of the evaluators as well as the date(s) of testing. All reports must be typed. Handwritten scores or summary sheets are not acceptable.

  • A summary of academic strengths and substantial functional limitations

  • A recommendation of accommodations (academic adjustments) for the substantial functional limitations

  • A written summary of or background information about the student's relevant educational, medical, and family histories that relate to the learning disability

  • A description of the comprehensive testing and techniques used to arrive at the diagnosis including evaluation dates and testing results with subtest scores

Acceptable Data

Testing should be comprehensive. It is not acceptable to administer only one test for the purpose of diagnosis or establishing that substantial limitation in a major life activity currently exists in individuals with a previous diagnosis of LD. Testing should include the following:

Aptitude. The Wechsler Adult Intelligence Scale - III (WAIS-III) with subtest scores is the preferred instrument. The Woodcock-Johnson Psychoeducational Battery - III: Tests of Cognitive Ability or the Stanford-Binet Intelligence Scale: Fourth Edition are acceptable. The Kaufman Brief Intelligence Test (KBIT) is not a comprehensive measure and therefore is not suitable.

Achievement. Current levels of functioning in reading, mathematics and written language are required. Acceptable instruments include the Woodcock-Johnson Psychoeducational Battery - III: Tests of Achievement; Wechsler Individual Achievement Test - II (WIAT-II); Stanford Test of Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA); or specific achievement tests such as the Test of Written Language - 3 (TOWL-3), Woodcock Reading Mastery Tests - Revised, and the Stanford Diagnostic Mathematics Test. The Wide Range Achievement Test - 3 (WRAT-3) and the Mini-Battery of Achievement (MBA) are NOT comprehensive measures of achievement and therefore are not suitable.

Information Processing. Specific areas of information processing (e.g., short- and long-term memory; sequential memory; auditory and visual perception/processing; processing speed) must be assessed. Information from subtests on the WAIS-III, the Woodcock-Johnson Tests of Cognitive Ability, or the Detroit Tests of Learning Aptitude- Adult (DTLA-A), as well as other instruments relevant to the presenting learning problem(s) may be used.

Policies & Procedures

Table of Contents

Accommodations Policy
Alternative Testing Procedures
Alternative Text Procedures
Attention Deficit/Hyperactivity Disorder Policy
ADA Complaint Resolution Procedure
Evacuation Procedures
Learning Disabilities Policy
Guidelines for Tests Acceptable for LD Documentation
Note taker Agreement (for notetakers)
Online class information
Psychological Disabilities Policy
Special Equipment Policy
Speech to Text Policies and Procedures
Service Animal Policy

"" Return to DSS Main Page

STUDENT ACCOMMODATIONS POLICY AND PROCEDURES

Montana State University Billings adheres to the civil rights definition of disability. In order to be eligible for accommodations based on disability, students must provide Disability Support Services with evidence that they have a physical or mental condition that substantially limits one or more major life activities. Major life activities include walking, seeing, hearing, reading and learning, to name a few. Accommodations (sometimes called academic adjustments) are adjustments made for students with disabilities in order to allow them to access the same education experiences as their peers.  The purpose of an accommodation is to "level the playing field".

1. Students with disabilities who request accommodations need to register with Disability Support Services (DSS). It is the student's responsibility to initiate the request for services.  Students are encouraged to request accommodations at least four weeks before the beginning of classes. Students can make an appointment for an intake with the DSS Director on the East Campus (406-657-2283 tty/vp) or the DSS Coordinator at the COT (406-247-3029 tty/vp).

2.  Disability Support Services will verify a student's disability prior to recommending reasonable accommodations.

    a. Policies for required documentation vary according to the disability. The documentation must clearly identify the disability and provide sufficient information regarding the limitations of the disability in order to permit Montana State University Billings to make a determination as to whether the requested adjustments are appropriate. While MSU Billings must consider the documentation provided by the student, it is not required to adopt the recommendations of the evaluator regarding the appropriate academic adjustments. It is MSU Billings' right to determine, based upon the evaluative data, what those adjustments should be (Disability Accommodation Digest, Volume 1, No. 3). Please ask what the documentation requirements are for your disability.

    b. Releases of information to obtain documentation are available from Disability Support Services. It is usually in the students' best interest to keep their own file of documentation and allow service providers (such as DSS) to make copies.   Students are responsible for any charges incurred obtaining documentation.

3. Accommodations will be determined based upon the documentation of the disability and the student's self-report during an intake interview with the Director or the Coordinator.

4. After accommodations have been established, students with disabilities will be issued an identification card verifying that they are registered with Disability Support Services and listing the accommodations for which they qualify.

5. It is in the best interest of students requiring classroom accommodations to notify the instructors before the semester begins so that if there are any problems there is time to negotiate a resolution. Students may request help from DSS to facilitate this process.

6. Students who are experiencing unresolved problems receiving appropriate accommodations should contact the Director of Disability Support Services.

"" Return to Table of Contents

ATTENTION DEFICIT/HYPERACTIVITY DISORDER POLICY

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, Montana State University Billings requires documentation of Attention Deficit/Hyperactive Disorder (AD/HD).  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Students with AD/HD who require accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.  

AD/HD is considered a medical or clinical diagnosis. Individuals qualified to render a diagnosis for this disorder are practitioners who have been trained in the assessment of AD/HD and are experienced in assessing the needs of adult learners. Recommended practitioners may include: developmental pediatricians, neurologists, psychiatrists, licensed clinical or education psychologists, family physicians or a combination of such professionals. The diagnostician should be impartial and not a family member.

The following guidelines are provided to assist the service provider in collaborating with each student to determine appropriate accommodations. Documentation serves as a foundation that legitimizes students' requests for appropriate accommodations. Recommended documentation includes:

  • A clear statement of AD/HD with the DSM IV diagnosis and a description of supporting past and present symptoms;

  • Current documentation, preferably within the last three years; the age of acceptable documentation is dependent upon the disabling condition, the current status of the student and the student's specific request for accommodations;

  • A summary of assessment procedures and evaluation instruments used to make the diagnosis;

  • A narrative summary, including all scores, which supports the diagnosis;

  • Medical information relating to the student's needs, including the impact of medication on the student's ability to meet the demands of the postsecondary environment;

  • Suggestions supported by the diagnosis of reasonable accommodations  which might be appropriate at the postsecondary level 

Further assessment by an appropriate professional may be required if co-existing learning disabilities or other disabling conditions are indicated. Appropriate accommodations are collaboratively determined by the student and the Director or Coordinator of Disability Support Services.

Special thanks to R.J. Fink, Ph.D., former Director of Disability Services at the University of Colorado at Boulder, for sharing information included in this document.

"" Return to Table of Contents

ALTERNATIVE TESTING PROCEDURES

Disability Support Services (DSS) provides academic and physical accessibility to students who have documented disabilities in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.

Students who receive alternative testing accommodations as determined by the DSS Director or Coordinator should do the following:

Inform the instructor that you are registered with DSS and receive alternative alternative testing as an accommodation.

Schedule exams at least one week in advance and note on the test request form any special accommodations needed.  This ensures that DSS has time to get the test from the Instructor and that a testing room and special accommodations are available. (Quiet room, scribe, proctor, etc.) Test request forms are now online.  Go to www.msubillings.edu/dss and click on Forms, then on Testing Accommodation Requests for tests in DSS office.

 Arrive at the scheduled time.  Tests are often scheduled back-to-back in the testing rooms, and you may not get your full time if another test is scheduled immediately following yours.

Students should notify instructors and DSS if they are not able to test at their scheduled time. The consent of the instructor and the availability of space will determine whether or not an exam can be rescheduled. 

The rules of the classroom apply in the testing rooms.  Smoking breaks aren’t appropriate.  Use the restroom before testing.  (Some physical conditions are accommodated by restroom availability.)

All possessions must be left outside the testing area.  This includes backpacks, coats, hats, cell phones, etc. There are hooks in the hallway outside the testing rooms. Students may request secured areas for valuables.

If supplemental materials are permitted for tests (calculator, open book, open notes, etc.), ask the instructor to include that information in writing with the test. Students found with unauthorized instructional materials will be referred to the instructor.

DSS staff is not authorized to modify instructions given by the instructor.

To request extra time for tests in online classes go to the DSS website at www.msubillings.edu/dss and click on Policies and Procedures.  Then click on Online Class Information.  Download a copy of the request form.  The form needs to be completed for each class and copies need to be sent to the Online Coordinator, the instructor, and the Director of DSS.  This must be done at the beginning of the semester.

I read and understand the rules for alternative testing.

Name  _______________________________________________________     Date  ______________

Disability Support Services invites instructors to share any concerns regarding the alternative testing procedures or concerns regarding students with the Director of Disability Support Services [Academic Support Center, 657-2283(V/TTY)].

Students can schedule a test in the DSS office or email the information to DSS. 

GET THE FORM: alternative testing request form
(NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to both of the e-mail addresses below.

Main campus:
  Jill Stout, Program Assistant jstout@msubillings.edu
  and  
  Trudy Carey, DSS Director tcarey@msubillings.edu

OR

   
 
College of Technology:
  Kelley Williford, Coordinator kwilliford@msubillings.edu
  and  
  Trudy Carey, DSS Director tcarey@msubillings.edu

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ALTERNATIVE TEXT PROCEDURES

Students who are eligible for alternative text, as determined by the Director or Coordinator, should follow these procedures:

1.   In order to receive your materials in a timely manner, you should request your textbooks at least three weeks in advance of when you will need them.  You need a separate request form for each of your books.  You may copy the request form that is available in the DSS office or request extra copies.  It is also available online on the DSS website under "Forms." 

2.   DSS will contact the publisher to see if the book is available in electronic format.  If it is, we will get the book and convert it to an MP3 unless you prefer E-text, which works well with JAWS, Zoomtext, and Kurzweil.  In order to comply with copyright laws, we will need a copy of your sales slip.  

3.   If the book is not available from the publisher, DSS will need your copy of the book to create the alternative text.  The campus print shop will chop the binding off the book.  The pages are scanned, edited and turned into an MP3 file.  The print shop will rebind the book with plastic coiled rings, and we can generally get it back to you within 48 hours.   

4.   If the book is already available from our library, we will give you a copy of it as soon as we have made a copy of your receipt.

5.   Provide a copy of the syllabi to DSS so that edited materials can be provided in the order in which they are needed. 

I understand that I must purchase a copy of the book in order to comply with copyright laws. 

Name_______________________ Date ______________

GET THE FORM: Alternative Text Request Form
(NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to both of the e-mail addresses below.

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ADA COMPLAINT RESOLUTION PROCEDURE       

(This procedure replaces all previous procedures for investigation of complaints of discrimination.)                       

I. Scope

Disability Support Services reviews complaints by students regarding discrimination and/or harassment on the basis of physical or mental disability relating to disability accommodations in the classroom and physical access to facilities.  This would include:

1.      student-to-student complaints (example, a student complains that another student gets an advantage because of a disability-based accommodation)

2.      student-to-faculty accommodations complaints (example, a student and a faculty member disagree on an agreed upon disability-related accommodation)

3.      student-to-university accessibility complaints (example, a student encounters a barrier on the MSUB campus, such as an inoperative wheelchair lift, icy sidewalks, blocked access ramp, etc.)

The Human Resources office investigates student complaints of unlawful discrimination and/or harassment on the basis of race, color, religion, sex, national origin, sexual orientation, age, physical or mental disability, or veteran status of any faculty, staff or visitor.  Contact the Director, Office of Human Resource/EEO-AA, 1500 University Drive, 310 McMullen, Billings, MT 59101, (406) 657-2278 for information regarding filing a complaint. 

The Vice Chancellor for Student Affairs can either review complaints from students when they relate specifically to the Code of Student Conduct (student-to-student offenses or acts of discrimination) or assist the DSS department or Human resources in the review of student complaints when they are made toward DSS staff (as outlined in V. Transfer of Function).

II. Filing Process

Complaints must be filed with DSS.  A complaint should be filed within 180 calendar days of the most recent incident. The University will consider requests to extend this period where the complainant can show he or she needed additional time due to circumstances beyond his or her control.

The complainant will meet with a representative from Disability Support Services to discuss options (informal, formal) for proceeding. The complainant is not required to follow the informal procedure before filing a formal complaint. The respondent (the individual accused of discrimination) will be notified of the complaint within 10 working days after it is filed.

Options:

Informal.  Discuss allegations and concerns with respondent (the accused) and attempt to resolve the situation.  The respondent is reminded that Montana State University Billings expects all to adhere to our equal opportunity policies.  Respondent is put on notice that behavior has been questioned, and informal resolution sought, if possible. If attempts to resolve the situation are not successful, the complainant may pursue a formal complaint. 

Formal.  A full written report describing the alleged discrimination is filed with DSS which is located in the Academic Support Center on both the main and the COT campus. Assistance will be arranged if needed. The report must contain the grievant name, address, the date and a description of the alleged act.  DSS will review report received from the grievant.  After review of the complaint, DSS will take the necessary steps to resolve the complaint.  

Appeal.  A finding may be appealed in writing to the Director of Disability Support Services by either party within 10 working days of receipt of DSS’ determination.  A party may appeal a decision based on discovery of new evidence previously unavailable or a significant irregularity in the procedural process which could affect the outcome of finding.  The appellant should be as specific as possible in setting out basis for appeal; general dissatisfaction with the decision will not be sufficient.   The determination of Disability Support Services will be forwarded to the Chancellor for final approval.

At any time, prior to filing a charge, or while a complaint proceeding is in progress, a complainant may file their complaint with the appropriate external agencies.  A list of agencies, along with contact information, is available on the Disability Support Services website. (See Internet Resources).

Time Line for Investigation Process

Disability Support Services will complete its investigations as expeditiously as possible. The investigation shall normally be completed within 45 working days from the filing of a formal complaint, including notification of the parties of the outcome of the investigation. In extraordinary circumstances, DSS reserves the right to extend this time to a reasonable period. All parties will be notified if such an extension is necessary. Many factors can interfere with an investigative fact-finder’s commitment to complete a determination promptly, including unavailability of witnesses or the complexity of the issues involved or new evidence resulting in an appeal. DSS will maintain contact with the Complainant and Respondent throughout the course of the investigation to keep them up to date on the process.

IV. Confidentiality

DSS takes any allegation of discrimination, harassment, and/or retaliation seriously and is committed to protecting the integrity of the investigation process including confidentiality and the due process rights of all individuals. Note that all those involved (the respondent, the complainant, and the witnesses) have privacy interests. Therefore, outside the scope of the investigation, all parties are requested not to publicize or divulge the nature of the proceedings, or the identity of those involved.

V. Right to Advisor

The complainant and the respondent each have the right to bring an advisor to the investigative meeting. If either party chooses to exercise this option, please give DSS prior notice that an advocate will attend. If either the complainant or the respondent's advisor is a person degreed or qualified in law, DSS must be notified within two business days of the hearing.

Transfer of Function

If a complaint, whether informal or formal, is directed against Disability Support Services, the functions assigned to DSS by these procedures will transfer to the Office of the Vice Chancellor of Student Affairs or to the Human Resources Department.

The Office for Civil Rights serves student populations, promotes equal educational opportunities, and resolves complains of discrimination under federal civil rights laws.  Information about OCR is located at http://www.edu.gov/about/offices/list/ocr/index.html. They can be contacted at:

Office for Civil Rights, Seattle Office
U. S. Department of Education
915 Second Avenue, Room 3310
Seattle, WA  98174-7900
FAX:  (206) 220-7887  Telephone (206) 220-7900  TDD (206) 220-2907
E-mail:  OCR.Seattle@ed.gov 

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EVACUATION PROCEDURES

In an on campus emergency, notify authorities immediately using the following numbers:

Campus police: #2147
Campus Operator: #0
City services: #9-911

Be aware of the location of pull alarms in each building.

In emergency situations, persons unable to use the stairways to exit a building will wait at the nearest designated rescue assistance locations*, if safe to do so, until someone comes to help them evacuate the building. Designated rescue assistance locations are indicated by signs in buildings with stairwells. Montana State University Billings Campus Police or the Billings Fire Department will check all designated rescue assistance locations* for people who need assistance in the building when an evacuation is in progress. In cases of fire drills, persons needing assistance will be advised by those conducting the drill that if there had been a fire or other emergency, they would have received the help necessary to leave the building. Under no circumstances should anyone use the elevators, nor should any person who is disabled be carried down the stairways unless by trained personnel during an actual emergency evacuation.

Be aware of RESCUE ASSISTANCE AREAS* in each multistory building.

If you know that someone needs evacuation assistance, notify rescue personnel immediately.

KEEP DOORS TO STAIRWELLS CLOSED.

Some MSU Billings' fire alarms are also equipped with flashing lights since hard-of-hearing students may not hear the audio emergency alarms. It may be necessary to communicate with the hard-of-hearing student by writing a note to explain the emergency.

Students who are visually impaired may need to take someone's elbow and be escorted to the nearest emergency exit.

WHEEL CHAIR EVACUATION AREAS: It is the responsibility of people in wheelchairs to check out the locations of exits and rescue assistance areas*.  Please contact Security, (406) 657-2147 or Disability Support Services, (406) 657-2283 voice/TTY if you have any questions.

ACADEMIC SUPPORT CENTER

  • Ground level exit

APSARUKE WEST

  • Ground level exit, 1st floor west entrance
  • Rescue assistance area, 1st floor north entrance area
  • Rescue assistance area, 2nd and 3rd floors east and west corridor ends

ART ANNEX

  • Ground level exit

CISEL

  • Basement ramp up to south auditorium exit
  • Ground level exit, north side of 1st floor
  • Rescue assistance area, 2nd floor north exit
  • Rescue assistance area, 3rd floor north exit

McDONALD HALL (COB)

  • Stairwell landing near the elevators

COLLEGE OF EDUCATION AND HUMAN SERVICES

  • East and west entrances on first floor
  • Rescue assistance area, 2nd-4th floors center stairwells

COLLEGE OF TECHNOLOGY

      Main Building

  • Rescue assistance area, 2nd floor stairwell between elevator and room B012

      Health Sciences Building

  • Rescue Assistance areas, North and South side stairwells

LIBERAL ARTS

  • 1st floor, ground level exit out of south library doors
  • Rescue Assistance areas, 2nd-8th floors south stairwell

LIBRARY

  • Basement level, ground level exit south library doors
  • Rescue assistance area, 1st floor east stairwell landing
  • Rescue assistance area, 2nd floor east stairwell

MCMULLEN

  • Rescue assistance area in center stairwell for basement and 2nd and 3rd floors

  • First floor, exit north doors to ramp

PETRO HALL

  • Rescue assistance, central stairway landings

PHYSICAL EDUCATION

  • 1st floor ground level exit
  • Basement tunnel exit

RIMROCK HALL

  • Rescue assistance, central stairway landings

SCIENCE

  • 1st floor north and west exits
  • 2nd floor west stairwell landing

Q. Does MSU Billings have specific emergency procedures for students with disabilities?

A. Students with disabilities need to become familiar with evacuation procedures and rescue assistance areas in each building.  Students should be aware of at least two exits from each floor where they have a class (the elevator cannot be one of them).

LOCATION OF RESCUE ASSISTANCE AREAS: Students have the responsibility to verify the location of rescue assistance areas upon arrival at MSU Billings. (See chart above.)

Students needing evacuation assistance should:

Be familiar with exits and rescue assistance areas on every floor.

Notify your instructors and classmates if you know that you will need assistance during an emergency evacuation.  

Ask someone to notify rescue personnel of your location if you are in a rescue assistance area.

In emergency situations, persons unable to use the stairways to exit a building will wait at the nearest designated rescue assistance locations, if safe to do so, until someone comes to help them evacuate the building. Signs in buildings with stairwells indicate designated rescue assistance locations*. MSU Billings Campus Police or the Billings Fire Department will check designated rescue assistance areas for people who need assistance in the building where an evacuation is in progress. In cases of fire drills, the persons needing assistance will be advised by those conducting the drill that if there had been a fire or other emergency, they would have received the necessary help to leave the building. Under no circumstances should anyone use the elevators, nor should any person who is disabled be carried down the stairways unless by trained personnel during an actual emergency evacuation.

In an emergency, students should ask to have emergency personnel notified immediately of their location. KEEP DOORS TO STAIRWELLS CLOSED.

Emergency Numbers

Campus police ----- 2147
City services including police, fire, and ambulance ---- 9-911
Health Center ----- 2153

MSU Billings Operator
   From off campus - (406) 657-2011 (Voice/TTY)
   From on campus - 2011 or 0 (Voice/TTY)

Hospital Emergency Health Care (from on campus)
Deaconess ------- 9-657-4150
Saint Vincent ----- 9-237-4100

*Rescue assistance areas refers to a designated location where a person may wait for rescue personnel.  The wording is not meant to imply compliance with ADAAG requirements required for new multi-story buildings.

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LEARNING DISABILITIES POLICY

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, Montana State University Billings requires documentation of a Specific Learning Disability.  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Students with a Specific Learning Disability who request accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.  

LEARNING DISABILITIES DOCUMENTATION GUIDELINES

Documentation for a learning disability should include:

  • A clear statement of a learning disability diagnosed by a qualified professional such as certified and/or licensed psychologists, learning disabilities specialists, educational therapists, diagnosticians in public schools or colleges and rehabilitation services and private practitioners who is not a family member

  • The  names, titles, and professional credentials (e.g., licensed psychologist) of the evaluators as well as the date(s) of testing. All reports must be typed. Handwritten scores or summary sheets are not acceptable.

  • A summary of academic strengths and substantial functional limitations

  • A recommendation of accommodations (academic adjustments) for the substantial functional limitations

  • A written summary of or background information about the student's relevant educational, medical, and family histories that relate to the learning disability

  • A description of the comprehensive testing and techniques used to arrive at the diagnosis including evaluation dates and testing results with subtest scores

Acceptable Data

Testing should be comprehensive. It is not acceptable to administer only one test for the purpose of diagnosis or establishing that substantial limitation in a major life activity currently exists in individuals with a previous diagnosis of LD. Testing should include the following:

Aptitude. The Wechsler Adult Intelligence Scale - III (WAIS-III) with subtest scores is the preferred instrument. The Woodcock-Johnson Psychoeducational Battery - III: Tests of Cognitive Ability or the Stanford-Binet Intelligence Scale: Fourth Edition are acceptable. The Kaufman Brief Intelligence Test (KBIT) is not a comprehensive measure and therefore is not suitable.

Achievement. Current levels of functioning in reading, mathematics and written language are required. Acceptable instruments include the Woodcock-Johnson Psychoeducational Battery - III: Tests of Achievement; Wechsler Individual Achievement Test - II (WIAT-II); Stanford Test of Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA); or specific achievement tests such as the Test of Written Language - 3 (TOWL-3), Woodcock Reading Mastery Tests - Revised, and the Stanford Diagnostic Mathematics Test. The Wide Range Achievement Test - 3 (WRAT-3) and the Mini-Battery of Achievement (MBA) are NOT comprehensive measures of achievement and therefore are not suitable.

Information Processing. Specific areas of information processing (e.g., short- and long-term memory; sequential memory; auditory and visual perception/processing; processing speed) must be assessed. Information from subtests on the WAIS-III, the Woodcock-Johnson Tests of Cognitive Ability, or the Detroit Tests of Learning Aptitude- Adult (DTLA-A), as well as other instruments relevant to the presenting learning problem(s) may be used.

Documentation such as an IEP or Section 504 Plan is an educational record that may supplement clinical information, but it rarely stands on its own as documentation of adult disability. Accommodations are arranged based upon the current impact of a disability, so it is in a student's best interest to provide recent and appropriate documentation.

Appropriate accommodations are collaboratively determined by the student and the Director or Coordinator of Disability Support Services.

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PROCEDURES FOR ARRANGING FOR A NOTETAKER

a. Disability Support Services (DSS) encourages you to arrange for your own notetakers. When you do, bring us a schedule highlighting the classes for which you receive notes and give us the names of the notetakers in those classes.

b. A folder for each class labeled with the subject and course number (i.e. HIST 205) will be available to store your notes.  Your notetaker may bring the notes to DSS to be duplicated and put in your folder. Check your folder at least twice a week to pick up notes.

c. Discuss with your notetaker how you would like to receive a copy of the notes. Both NCR (no carbon required) paper and a copy machine are available for you to use free of charge for class notes.

d. Copies of notes and NCR paper are only available for students with a documented disability who qualify for notetaking services by the director of DSS.

e. If you want DSS to help you with the notetaking process, you need to bring a class schedule with the classes highlighted for which you would like a notetaker. The request needs to be made at least two weeks before the beginning of the semester.  A notetaker request letter will be printed for each class that you highlighted, and it will be put in your notetaker folder(s).  You need to pick up the letter(s) before the first day of class and ask the professor(s) to read the letter during class. (The letter is designed to be confidential.)

f. Because communication between the notetaker and the person receiving notes facilitates better notetaking, your name and the notetaker’s will be exchanged. Please notify DSS immediately if this is not acceptable to you.

g. You must attend class to receive notes. Notify DSS immediately if you have an emergency or if you withdraw from class.

h. If you have any problems with the notetaking process, please notify DSS as soon as possible. If you are not receiving notes, let us know so we can work with you to find a solution.

i. The notetakers are volunteers.  They don't receive any compensation for taking notes, and they should be treated with courtesy and respect. Cultivate a good relationship by telling your notetaker thank you!

j. If you would like to know how to take better notes, please ask. There are proven strategies available to help with the notetaking process.

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Notetaker Agreement

NAME
SEMESTER /YEAR
I UNDERSTAND AND AGREE TO THE FOLLOWING TERMS:

1. Disability-related information is considered confidential. At no time will I discuss disability-related information about students who have qualified for services from Disability Support Services (DSS) with anyone except DSS staff, unless the student has given me permission.

2. If I am going to be absent from class, I will notify the qualified student ahead of time. If there is an emergency, I will call DSS at 657-2283 (V/TTY) or 247-3209 (COT).

Signed
Date

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Online Class Information

To request accommodations for online classes, please contact the DSS office before the class begins. Intake interviews can be conducted by telephone.  Appropriate documentation of disability will be reviewed by the Director or Coordinator. Accommodations will be determined based upon the interview and the documentation. 

Requesting accommodations

Alternative textbooks:

The following directions for requesting alternative text apply to the online student; however, if the textbooks needs to be returned to the student by mail, it may take longer than 48 hours.  Therefore, it is critical for students to communicate with the DSS office well ahead of the beginning of the semester in order to ensure timely delivery of textbooks.

Students who are eligible for alternative text, as determined by the Director or Coordinator, should follow these procedures:

1.   In order to receive your materials in a timely manner, you should request your textbooks at least three weeks in advance of when you will need them.  You need a separate request form for each of your books.  You may copy the request form that is available in the DSS office or request extra copies.  It is also available online on the DSS website under "Forms." 

2.   DSS will contact the publisher to see if the book is available in electronic format.  If it is, we will get the book and convert it to an MP3 unless you prefer E-text, which works well with JAWS, Zoomtext, and Kurzweil.  In order to comply with copyright laws, we will need a copy of your sales slip.  

3.   If the book is not available from the publisher, DSS will need your copy of the book to create the alternative text.  The campus print shop will chop the binding off the book.  The pages are scanned, edited and turned into an MP3 file.  The print shop will rebind the book with plastic coiled rings, and we can generally get it back to you within 48 hours.   

4.   If the book is already available from our library, we will give you a copy of it as soon as we have made a copy of your receipt.

5.   Provide a copy of the syllabi to DSS so that edited materials can be provided in the order in which they are needed. 

I understand that I must purchase a copy of the book in order to comply with copyright laws. 

Name_______________________ Date ______________

Alternative testing:

In order to allow additional time for testing the Online Testing Request Form must be completed by the student and emailed to the instructor, the online coordinator and the DSS director prior to the beginning of the semester.  After receiving the request, the DSS director will contact the instructor to verify that the student does receive the accommodation.

GET THE FORM: Online Testing Request Form (NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to the two e-mail addresses below AND to your online course instructor.

Trudy Carey, DSS Director

tcarey@msubillings.edu

Online Coordinator

online@msubillings.edu

MSUB Online Campus Directory http://www.msubillings.edu/directory/

 * It is the student’s responsibility to contact the instructor and the online coordinator at the beginning of the semester in order to ensure that these accommodation arrangements are made in well in advance of the first test.

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PSYCHOLOGICAL DISABILITIES ACCOMMODATIONS POLICY 

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, MSU Billings requires documentation of psychological disabilities.  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Documentation needs to  be completed and signed by the appropriate medical, psychological, educational or rehabilitation personnel. The documentation must include a statement describing the disability and how the disability limits the student physically and/or academically. Students with a psychological disability who require accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.

Definition:

A psychological disability is defined as any persistent psychological, psychiatric, or mental disability resulting in impairment of educational, social, or vocational functioning per the following criteria:

1. Excluded Conditions

The following conditions excluded in the 1990 Americans with Disabilities Act are not defined as psychological disabilities: 1) transvestitism, transsexualism, pedophilia, exhibitionism, voyeurism, gender identity disorders not resulting from physical impairments, or other sexual behavior disorders; 2) compulsive gambling, kleptomania, or pyromania; and 3) psychoactive substance use disorders resulting from current illegal use of drugs.

2. DSM-IV Classifications

Implementing Guidelines: Students must have a classification from the American Psychiatric Association Diagnostic and Statistical Manual IV that is coded on Axis I or II, that was based on a score from Axis V of 60 or below on the Global Assessment of Functioning Scale or Social and Occupational Functioning and Assessment Scale (Diagnostic and Statistical Manual of Mental Disorders, Edition 4, p. 758-9, 761). The classification must reflect a condition that interferes with a major life activity.

3. Excluded Classifications

The following do not qualify as acceptable DSM-IV classifications: V code conditions not attributable to a Mental Disorder that are a focus of attention or treatment, or all other conditions that are not predictive of resulting functional limitations.

4. Diagnosis

A licensed psychiatrist or licensed psychologist (Ph.D.) must make the appropriate diagnosis according to DSM-IV criteria. The documentation must include the professional's license number.

6. Other Requirements

Students who have a verifiable disability also must meet the admission requirements and adhere to the campus student code of conduct currently in effect at Montana State University Billings.

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SPECIAL EQUIPMENT POLICY

1. Students requesting special equipment are encouraged to bring written documentation which specifically supports the request to Disability Support Services at least four weeks before the equipment is needed.

2. Documentation must be from a medical professional qualified to give appropriate recommendations for the disability in question.

3. The Director of Disability Support Services reserves the right to contact the medical professional who makes the recommendation to discuss alternatives.

4. The request will be evaluated by the Director of Disability Support Services to determine whether the request is a personal or institutional responsibility.

5. Disability Support Services reserves the right to label equipment if it is supplied by Montana State University Billings.

6. Students who quality for equipment which is not personal must sign an equipment use agreement.

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SIGN LANGUAGE INTERPRETER AND SPEECH TO TEXT POLICIES AND PROCEDURES

  • Interpreters/captioners are an accommodation provided to a student to access the spoken word. Interpreter/captioners act as a conduit for the student and the professor/lecturer. Professional/ethical standards require that interpreter/captioners not actively participate or monitor students.
  • Sign language interpreters/captioners provide communication access for Deaf/Hard-of-Hearing students and hearing people who do not sign.
  • Interpreting/Captioning is not verbatim.
  • Lag time is inherent when interpreting/captioning. The interpreter/captioner will be a few words behind the speaker. Therefore, when posing questions extra time is required to give full access to Deaf/Hard-of-Hearing students.
  • Team interpreting/captioning, (i.e. providing two interpreters/captioners for a course/lecture) is appropriate when lectures exceed one hour in length, are complex in nature or when there are several presenters.
  • Captioning is not a substitute for class attendance.
  • Interpreters/captioners do not function as aids, tutors or participants in classes.
  • Transcripts are not shared with other students; they are an accommodation and not for general usage. This is a critical issue as it relates to academic ownership. DSS reserves the right to terminate provision of course transcripts in the event they are shared with other students
  • As with all technology, malfunctions may occur with the computers used for captioning.

Rights and Responsibilities

Disability Support Services Responsibilities

  • Determine if speech-to-text captioning is an appropriate accommodation for an individual student
  • Educate and consult with faculty about speech-to-text captioning
  • Hire, train and evaluate the captionists

Captionist Responsibilities

  • Obtain lists of vocabulary and technical terms specific to the course.
  • Make sure the equipment is in working order

  • Meet with the student and the instructor before class begins in order to clarify the procedure

Faculty Responsibilities

  • Provide the captionist with a list of vocabulary and technical terms specific to the course.
  • Be sure videos are captioned, and films are scripted.
  • Maintain a classroom environment in which the captionist can hear what is spoken.

Student Responsibilities

  • Discuss the use of speech-to-text captioning with the DSS Director and Lead Interpreter
  • Notify DSS of any schedule changes.
  • Follow the speech-to-text captioning policy and procedures as outlined in this document.
  • Report any problems to DSS immediately, so appropriate steps can be taken to correct the situation.

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SERVICE ANIMAL POLICY

Montana State University Billings enforces a no-pets policy in its residence halls and University-owned housing.  In accordance with the Americans with Disabilities Act, service animals are permitted in University facilities for persons with documented disabilities.  A service animal is any guide dog, signal dog or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including but not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing, providing minimal rescue or protection work, pulling a wheelchair or fetching dropped items.” 

Service animals/service dogs are not considered "pets" and are explicitly covered under state and federal civil rights laws. See Montana Code Annotated, Title 49 Human Rights: MCA 49-4-214. Right to be accompanied by service animal -- identification for service animals in training Billings City Code Sec. 4-431 Required states “the owner of every dog/cat kept, harbored or maintained within the city shall register the dog/cat within thirty (30) days after the dog/cat becomes three (3) months old, or within thirty (30) days in the case of a dog/cat three (3) months or older newly brought into the city or acquired by new owner.” Sec. 4-433. Proof of vaccination prerequisite states that “no dog/cat registration shall be issued unless the applicant therefore produces satisfactory proof that the dog/cat has been vaccinated with a rabies vaccine currently effective.”  To read Article 4-400 of the city code in its entirety see CODE, City of Billings, Article 4-400, Divisions 1-3.

Therapy or companion animals are not service animals and are not covered under the ADA and requests will be looked at on an individual basis with clinical documentation.

REQUIREMENTS OF SERVICE ANIMALS AND THEIR PARTNERS/HANDLERS

A) Identification and Other Tags: The animal must have tags or some other method indicating ownership and rabies clearances.  It is suggested that service animals be fitted with appropriate identifying equipment, such as a harness, cape or backpack.  Minimal equipment is a leash by which the animal is kept under control.

B) Health and Vaccinations: All animals must comply with local, county, and/or state vaccination and health requirements.  Animals to be housed in campus housing must have an annual “clean bill of health” from a licensed veterinarian including current vaccinations and immunizations. 

C) Leash: The animal must be on a leash at all times.  Exceptions will be made for service animals where a leash is not feasible.

D) Under Control of Partner/Handler: The partner/handler must be in full control of the animal at all times. The care and supervision of a service animal is the sole responsibility of its partner/handler.  The animal must be maintained and used at all times in ways that do not create safety hazards for other people.

E) Cleanup Rules:  The partner/handler must (a) always carry equipment sufficient to clean up the animal’s feces whenever the animal and partner/handler are off the partner’s property; (b) never allow the animal to defecate on any property, public or private except the partner’s own property), unless the partner/handler immediately removes the waste; (c) be responsible for the proper disposal of the animal’s feces and for any damage caused by the waste or its removal.  If the partner/handler is physically unable to perform these tasks, the partner/handler must contact the DSS office.

F) Training certification: If an animal is certified by a training program stating that the animal has successfully completed training, a copy of the certificate must be filed with Disability Support Services.

G) Disruption:  The partner/handler of a service animal that is unruly or disruptive to the extent that the animal poses a direct threat to the health or safety of other students, or the animal’s presence fundamentally alters the program, may be asked to remove the animal from the university facilities.  Concerns about a service animal’s behavior will be handled on a case-by-case basis, and if the improper behavior happens repeatedly, the partner/handler may be required to take steps to mitigate the behavior before bringing the animal back into any university facility.  Mitigation may include muzzling an animal, obtaining refresher training for both the animal and the partner, or other appropriate measures.

H) Residence Hall Arrangements:  The partner/handler is responsible for maintaining his/her residence hall room in a clean and orderly fashion so as to minimize the presence of pet hair and animal dander.  Any damage caused by the service animal will be the responsibility of the partner/handler.  Food dishes are to be cleaned and empty when not in use by the service animal.

Registering with Disability Support Services

Students with documented disabilities whose disability functionally limits them in an academic environment may request services. Students with a disability have the responsibility to identify themselves and request reasonable and appropriate accommodations and/or modifications.

If you would like to request services:

  • Contact Disability Support Services as soon as you are admitted to Montana State University Billings
  • Make an appointment for an intake interview
  • Bring documentation of your disability
  • Documentation must include:
  • A statement of disability on the letterhead of a qualified professional
  • A statement of how the disability limits you in an academic environment
  • A statement recommending accommodations based upon the functional limitations

All students are encouraged to contact Disability Support Services in the early stages of their academic planning. Please call (406) 657-2283 (Voice/TTY) for more information.

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Documentation such as an IEP or Section 504 Plan is an educational record that may supplement clinical information, but it rarely stands on its own as documentation of adult disability. Accommodations are arranged based upon the current impact of a disability, so it is in a student's best interest to provide recent and appropriate documentation.

Appropriate accommodations are collaboratively determined by the student and the Director or Coordinator of Disability Support Services.

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PROCEDURES FOR ARRANGING FOR A NOTETAKER

a. Disability Support Services (DSS) encourages you to arrange for your own notetakers. When you do, bring us a schedule highlighting the classes for which you receive notes and give us the names of the notetakers in those classes.

b. A folder for each class labeled with the subject and course number (i.e. HIST 205) will be available to store your notes.  Your notetaker may bring the notes to DSS to be duplicated and put in your folder. Check your folder at least twice a week to pick up notes.

c. Discuss with your notetaker how you would like to receive a copy of the notes. Both NCR (no carbon required) paper and a copy machine are available for you to use free of charge for class notes.

d. Copies of notes and NCR paper are only available for students with a documented disability who qualify for notetaking services by the director of DSS.

e. If you want DSS to help you with the notetaking process, you need to bring a class schedule with the classes highlighted for which you would like a notetaker. The request needs to be made at least two weeks before the beginning of the semester.  A notetaker request letter will be printed for each class that you highlighted, and it will be put in your notetaker folder(s).  You need to pick up the letter(s) before the first day of class and ask the professor(s) to read the letter during class. (The letter is designed to be confidential.)

f. Because communication between the notetaker and the person receiving notes facilitates better notetaking, your name and the notetaker’s will be exchanged. Please notify DSS immediately if this is not acceptable to you.

g. You must attend class to receive notes. Notify DSS immediately if you have an emergency or if you withdraw from class.

h. If you have any problems with the notetaking process, please notify DSS as soon as possible. If you are not receiving notes, let us know so we can work with you to find a solution.

i. The notetakers are volunteers.  They don't receive any compensation for taking notes, and they should be treated with courtesy and respect. Cultivate a good relationship by telling your notetaker thank you!

j. If you would like to know how to take better notes, please ask. There are proven strategies available to help with the notetaking process.

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Notetaker Agreement

NAME
SEMESTER /YEAR
I UNDERSTAND AND AGREE TO THE FOLLOWING TERMS:

1. Disability-related information is considered confidential. At no time will I discuss disability-related information about students who have qualified for services from Disability Support Services (DSS) with anyone except DSS staff, unless the student has given me permission.

2. If I am going to be absent from class, I will notify the qualified student ahead of time. If there is an emergency, I will call DSS at 657-2283 (V/TTY) or 247-3209 (COT).

Signed
Date

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Online Class Information

To request accommodations for online classes, please contact the DSS office before the class begins. Intake interviews can be conducted by telephone.  Appropriate documentation of disability will be reviewed by the Director or Coordinator. Accommodations will be determined based upon the interview and the documentation. 

Requesting accommodations

Alternative textbooks:

The following directions for requesting alternative text apply to the online student; however, if the textbooks needs to be returned to the student by mail, it may take longer than 48 hours.  Therefore, it is critical for students to communicate with the DSS office well ahead of the beginning of the semester in order to ensure timely delivery of textbooks.

Students who are eligible for alternative text, as determined by the Director or Coordinator, should follow these procedures:

1.   In order to receive your materials in a timely manner, you should request your textbooks at least three weeks in advance of when you will need them.  You need a separate request form for each of your books.  You may copy the request form that is available in the DSS office or request extra copies.  It is also available online on the DSS website under "Forms." 

2.   DSS will contact the publisher to see if the book is available in electronic format.  If it is, we will get the book and convert it to an MP3 unless you prefer E-text, which works well with JAWS, Zoomtext, and Kurzweil.  In order to comply with copyright laws, we will need a copy of your sales slip.  

3.   If the book is not available from the publisher, DSS will need your copy of the book to create the alternative text.  The campus print shop will chop the binding off the book.  The pages are scanned, edited and turned into an MP3 file.  The print shop will rebind the book with plastic coiled rings, and we can generally get it back to you within 48 hours.   

4.   If the book is already available from our library, we will give you a copy of it as soon as we have made a copy of your receipt.

5.   Provide a copy of the syllabi to DSS so that edited materials can be provided in the order in which they are needed. 

I understand that I must purchase a copy of the book in order to comply with copyright laws. 

Name_______________________ Date ______________

Alternative testing:

In order to allow additional time for testing the Online Testing Request Form must be completed by the student and emailed to the instructor, the online coordinator and the DSS director prior to the beginning of the semester.  After receiving the request, the DSS director will contact the instructor to verify that the student does receive the accommodation.

GET THE FORM: Online Testing Request Form (NOTE: This is a Microsoft Word document. Right-click on the form hyperlink, choose "Save Target As" and save the document to your computer. Then, open the document, complete the form, save, and close it. Finally, send an e-mail with the completed form attachment to the two e-mail addresses below AND to your online course instructor.

Trudy Carey, DSS Director

tcarey@msubillings.edu

Online Coordinator

online@msubillings.edu

MSUB Online Campus Directory http://www.msubillings.edu/directory/

 * It is the student’s responsibility to contact the instructor and the online coordinator at the beginning of the semester in order to ensure that these accommodation arrangements are made in well in advance of the first test.

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PSYCHOLOGICAL DISABILITIES ACCOMMODATIONS POLICY 

To provide equal access and nondiscrimination according to Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act, MSU Billings requires documentation of psychological disabilities.  To be eligible for services, documentation must validate that the disability substantially limits a major life activity and demonstrate that there is a need for accommodation.  Documentation needs to  be completed and signed by the appropriate medical, psychological, educational or rehabilitation personnel. The documentation must include a statement describing the disability and how the disability limits the student physically and/or academically. Students with a psychological disability who require accommodations must register with Disability Support Services (DSS).  It is the student's responsibility to initiate the request for services.

Definition:

A psychological disability is defined as any persistent psychological, psychiatric, or mental disability resulting in impairment of educational, social, or vocational functioning per the following criteria:

1. Excluded Conditions

The following conditions excluded in the 1990 Americans with Disabilities Act are not defined as psychological disabilities: 1) transvestitism, transsexualism, pedophilia, exhibitionism, voyeurism, gender identity disorders not resulting from physical impairments, or other sexual behavior disorders; 2) compulsive gambling, kleptomania, or pyromania; and 3) psychoactive substance use disorders resulting from current illegal use of drugs.

2. DSM-IV Classifications

Implementing Guidelines: Students must have a classification from the American Psychiatric Association Diagnostic and Statistical Manual IV that is coded on Axis I or II, that was based on a score from Axis V of 60 or below on the Global Assessment of Functioning Scale or Social and Occupational Functioning and Assessment Scale (Diagnostic and Statistical Manual of Mental Disorders, Edition 4, p. 758-9, 761). The classification must reflect a condition that interferes with a major life activity.

3. Excluded Classifications

The following do not qualify as acceptable DSM-IV classifications: V code conditions not attributable to a Mental Disorder that are a focus of attention or treatment, or all other conditions that are not predictive of resulting functional limitations.

4. Diagnosis

A licensed psychiatrist or licensed psychologist (Ph.D.) must make the appropriate diagnosis according to DSM-IV criteria. The documentation must include the professional's license number.

6. Other Requirements

Students who have a verifiable disability also must meet the admission requirements and adhere to the campus student code of conduct currently in effect at Montana State University Billings.

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SPECIAL EQUIPMENT POLICY

1. Students requesting special equipment are encouraged to bring written documentation which specifically supports the request to Disability Support Services at least four weeks before the equipment is needed.

2. Documentation must be from a medical professional qualified to give appropriate recommendations for the disability in question.

3. The Director of Disability Support Services reserves the right to contact the medical professional who makes the recommendation to discuss alternatives.

4. The request will be evaluated by the Director of Disability Support Services to determine whether the request is a personal or institutional responsibility.

5. Disability Support Services reserves the right to label equipment if it is supplied by Montana State University Billings.

6. Students who quality for equipment which is not personal must sign an equipment use agreement.

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SIGN LANGUAGE INTERPRETER AND SPEECH TO TEXT POLICIES AND PROCEDURES

  • Interpreters/captioners are an accommodation provided to a student to access the spoken word. Interpreter/captioners act as a conduit for the student and the professor/lecturer. Professional/ethical standards require that interpreter/captioners not actively participate or monitor students.
  • Sign language interpreters/captioners provide communication access for Deaf/Hard-of-Hearing students and hearing people who do not sign.
  • Interpreting/Captioning is not verbatim.
  • Lag time is inherent when interpreting/captioning. The interpreter/captioner will be a few words behind the speaker. Therefore, when posing questions extra time is required to give full access to Deaf/Hard-of-Hearing students.
  • Team interpreting/captioning, (i.e. providing two interpreters/captioners for a course/lecture) is appropriate when lectures exceed one hour in length, are complex in nature or when there are several presenters.
  • Captioning is not a substitute for class attendance.
  • Interpreters/captioners do not function as aids, tutors or participants in classes.
  • Transcripts are not shared with other students; they are an accommodation and not for general usage. This is a critical issue as it relates to academic ownership. DSS reserves the right to terminate provision of course transcripts in the event they are shared with other students
  • As with all technology, malfunctions may occur with the computers used for captioning.

Rights and Responsibilities

Disability Support Services Responsibilities

  • Determine if speech-to-text captioning is an appropriate accommodation for an individual student
  • Educate and consult with faculty about speech-to-text captioning
  • Hire, train and evaluate the captionists

Captionist Responsibilities

  • Obtain lists of vocabulary and technical terms specific to the course.
  • Make sure the equipment is in working order

  • Meet with the student and the instructor before class begins in order to clarify the procedure

Faculty Responsibilities

  • Provide the captionist with a list of vocabulary and technical terms specific to the course.
  • Be sure videos are captioned, and films are scripted.
  • Maintain a classroom environment in which the captionist can hear what is spoken.

Student Responsibilities

  • Discuss the use of speech-to-text captioning with the DSS Director and Lead Interpreter
  • Notify DSS of any schedule changes.
  • Follow the speech-to-text captioning policy and procedures as outlined in this document.
  • Report any problems to DSS immediately, so appropriate steps can be taken to correct the situation.

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SERVICE ANIMAL POLICY

Montana State University Billings enforces a no-pets policy in its residence halls and University-owned housing.  In accordance with the Americans with Disabilities Act, service animals are permitted in University facilities for persons with documented disabilities.  A service animal is any guide dog, signal dog or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including but not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing, providing minimal rescue or protection work, pulling a wheelchair or fetching dropped items.” 

Service animals/service dogs are not considered "pets" and are explicitly covered under state and federal civil rights laws. See Montana Code Annotated, Title 49 Human Rights: MCA 49-4-214. Right to be accompanied by service animal -- identification for service animals in training Billings City Code Sec. 4-431 Required states “the owner of every dog/cat kept, harbored or maintained within the city shall register the dog/cat within thirty (30) days after the dog/cat becomes three (3) months old, or within thirty (30) days in the case of a dog/cat three (3) months or older newly brought into the city or acquired by new owner.” Sec. 4-433. Proof of vaccination prerequisite states that “no dog/cat registration shall be issued unless the applicant therefore produces satisfactory proof that the dog/cat has been vaccinated with a rabies vaccine currently effective.”  To read Article 4-400 of the city code in its entirety see CODE, City of Billings, Article 4-400, Divisions 1-3.

Therapy or companion animals are not service animals and are not covered under the ADA and requests will be looked at on an individual basis with clinical documentation.

REQUIREMENTS OF SERVICE ANIMALS AND THEIR PARTNERS/HANDLERS

A) Identification and Other Tags: The animal must have tags or some other method indicating ownership and rabies clearances.  It is suggested that service animals be fitted with appropriate identifying equipment, such as a harness, cape or backpack.  Minimal equipment is a leash by which the animal is kept under control.

B) Health and Vaccinations: All animals must comply with local, county, and/or state vaccination and health requirements.  Animals to be housed in campus housing must have an annual “clean bill of health” from a licensed veterinarian including current vaccinations and immunizations. 

C) Leash: The animal must be on a leash at all times.  Exceptions will be made for service animals where a leash is not feasible.

D) Under Control of Partner/Handler: The partner/handler must be in full control of the animal at all times. The care and supervision of a service animal is the sole responsibility of its partner/handler.  The animal must be maintained and used at all times in ways that do not create safety hazards for other people.

E) Cleanup Rules:  The partner/handler must (a) always carry equipment sufficient to clean up the animal’s feces whenever the animal and partner/handler are off the partner’s property; (b) never allow the animal to defecate on any property, public or private except the partner’s own property), unless the partner/handler immediately removes the waste; (c) be responsible for the proper disposal of the animal’s feces and for any damage caused by the waste or its removal.  If the partner/handler is physically unable to perform these tasks, the partner/handler must contact the DSS office.

F) Training certification: If an animal is certified by a training program stating that the animal has successfully completed training, a copy of the certificate must be filed with Disability Support Services.

G) Disruption:  The partner/handler of a service animal that is unruly or disruptive to the extent that the animal poses a direct threat to the health or safety of other students, or the animal’s presence fundamentally alters the program, may be asked to remove the animal from the university facilities.  Concerns about a service animal’s behavior will be handled on a case-by-case basis, and if the improper behavior happens repeatedly, the partner/handler may be required to take steps to mitigate the behavior before bringing the animal back into any university facility.  Mitigation may include muzzling an animal, obtaining refresher training for both the animal and the partner, or other appropriate measures.

H) Residence Hall Arrangements:  The partner/handler is responsible for maintaining his/her residence hall room in a clean and orderly fashion so as to minimize the presence of pet hair and animal dander.  Any damage caused by the service animal will be the responsibility of the partner/handler.  Food dishes are to be cleaned and empty when not in use by the service animal.

Registering with Disability Support Services

Students with documented disabilities whose disability functionally limits them in an academic environment may request services. Students with a disability have the responsibility to identify themselves and request reasonable and appropriate accommodations and/or modifications.

If you would like to request services:

  • Contact Disability Support Services as soon as you are admitted to Montana State University Billings
  • Make an appointment for an intake interview
  • Bring documentation of your disability
  • Documentation must include:
  • A statement of disability on the letterhead of a qualified professional
  • A statement of how the disability limits you in an academic environment
  • A statement recommending accommodations based upon the functional limitations

All students are encouraged to contact Disability Support Services in the early stages of their academic planning. Please call (406) 657-2283 (Voice/TTY) for more information.

Back to Top

 

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