Business
CTBU 111 Basic Keyboarding
2 cr. (1 lec/2 lab/wk)
Provides intense practice in basic keyboarding skills. Students with no previous training on the keyboard or who have difficulty with keyboarding tasks should complete this course before attempting TASK 115 Keyboard Applications/Ten Key.
CTBU 165 Business Law
3 cr. (3 lec/wk) (Sp)
A broad-based survey approach to the study of business law. Traditional areas of business law are covered. Includes an introduction to law; the creation of contracts; sales, agency, and consumer protection; commercial paper; and emerging topic in law. Presents a basic overview of the concepts and terminology essential to understanding the field of business law.
CTBU 166 Principles of Applied Supervision
3cr. (3 lec/wk) Prerequisite: CAPP 120 or consent of instructor.
Introduces students to supervision functions, principles, and contemporary issues in the modern workplace. Emphasis will be placed on practical applications and insights regarding supervisory applications, individual and group performance, workplace dynamics and
change, and team-oriented environments. Students will explore key skills needed for effective supervision, supervisory challenges of the 21st century, and how supervisors operate in real situations.
CTBU 167 Organizational Leadership Applications
3 cr. (3 lec/wk) Prerequisite: CAPP 120 or consent of instructor.
Introduces students to leadership principles and the application thereof. The course will focus on various dimensions of leadership, including leadership styles; leadership components; and the development of an understandable, usable definition of leadership. Students will discover how these principles will apply to work and life by engaging the theories of leadership and organizational culture in life-like simulations.
Ñ CTBU 171 Introduction to Business
3 cr. (3 lec/wk) (F, Sp)
Provides an overall picture of business operations. Specialized fields within business organizations are presented and analyzed. The role of business in today's society is examined and career opportunities in business are explored.
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CTBU 175 Current Issues in Business
3 cr. (3 lec/wk) Prerequisite: CAPP 120.
Focuses on contemporary issues in business from emerging concerns to more controversial problems. Various instructional formats, including guest speakers, print media, the Internet, and discussion groups will be used to gather information and research business issues.
CTBU 270 Introduction to Sales & Marketing
3 cr. (3 lec/wk)
Provides students with the fundamental principles and concepts of sales practices and procedures as well as an introduction into marketing terminology and strategies. Topics covered include: personal selling, product development, the marketing concept, consumer behavior, marketing research, pricing, channels of distribution, and promotion.
CTBU 280 Principles of Applied Management
3 cr. (3 lec/wk) Prerequisite: CAPP 120 or consent of instructor.
Introduces students to the study of management and organizational principles of business firms. Emphasis is on effectively working through others to achieve objectives. This is done by exploring planning, decision making, organizing, leading, staffing, controlling, EEOC requirements, appraising performance, and handling disciplinary problems.
CTBU 267 Applied Organizational Planning
3 cr. (3 lec/wk) Prerequisite: CAPP 120 or consent of instructor.
Introduces students to three different types of organizational planning: 1) workforce planning and scheduling to meet current business needs, 2) project planning and management, and 3) strategic planning. Emphasis will be placed on practical applications regarding the contemporary issues regarding workforce planning, the project management process, and the strategic management process. The student will explore key skills and tools needed for effective planning to meet current needs and future goals, various ways in which technology is used for planning, and current planning challenges facing supervisors.
CTBU 268 Customer Service
2 cr. (2 lec/wk) Prerequisite: CAPP 120 or consent of instructor.
Introduces students to customer service strategies, practices, and systems which are required in the 21st century business environment. Emphasis will be placed on practical applications regarding customer service strategies. The student will explore strategic customer service, internal and external customers, work processes and customer/supplier relationships within a work process, the impact of technologies, current trends, and best practices.

