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Frequently Asked Questions

What tutoring services are available?
The ASC's focus is to provide services to support the academic success of MSUB students. Tutors are available for math, writing, reading, statistics, biology, chemistry and other subjects. Please check at the front desk at the ASC or call 657-1641 to learn the hours for tutors for specialty classes.

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Is there a charge?
The services of the Academic Support Center are available free to all currently enrolled MSU-Billings students, including those at City College and those taking online classes. Tutoring is provided through student fees.

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Are computers available?
Computers and printing are available for current MSUB students in the ASC on the university campus and at City College. Wireless access is also available.  There is a charge for printing.

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Do I need to make an appointment?
Tutoring is provided on a drop-in basis. No appointment is needed. Please check the schedule at the front desk or call 657-1641 for more information on tutoring times.

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When is the ASC open?

Fall & Spring Semester

University Campus

Mon - Thur - 8am - 7pm
Friday - 8am - 5pm
Sunday - 5:30pm - 8:30pm

City College Campus

Mon - Thur - 8am - 6pm
Friday - 8am - 5pm
Sunday - closed

Hours during breaks and summer vary. Please call 657-1641 for updates.

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Where is the ASC located?
On the University campus, the ASC building is now located on the first floor of the Student Union Building.

At City College, the ASC is located in the Tech Building off of the student commons area.

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How do I get help?
First, make sure to sign in using your student ID card or ID number at the front computer. After you sign in, find a comfortable spot and ask any of our helpful tutors to assist you.

Students who need help with writing should bring a typed, double-spaced copy of their draft, as well as any assignment instructions they have received.

Students who need help with their math should bring their text and assignment materials with them.  Students should bring their calculator manuals if they have questions about using their calculators.

Appointments are not necessary, but students who wish to work with a particular tutor may want to make arrangements ahead of time.

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Who are the tutors?
The ASC is staffed by instructors, student tutors who have successfully passed the courses and have been approved by the instructors, and professional tutors.

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What computer programs are available?
All Microsoft Office products are available for student use, as well as the programs needed for math and business classes. Additional programs needed for City College courses are available in the ASC at City College.

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Will someone help me with my computer?
We can help troubleshoot basic issues. However, more complex difficulties should be addressed by the IT Student Helpdesk in COE 401 or at 247-5755. Online issues should be referred to msubonline@msubillings.edu.

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Can I make copies?
Yes.  There is a charge and students must use their U-Card. 

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When is my Instructor available?
All ASC instructors are available in the tutoring center.  Check your course syllabus or front desk at the ASC for instructor availability.

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Is there any online tutoring available?
Yes. Please see the Online Tutoring page for more information.

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What if I want to be a tutor?
Follow this link to student employment opportunities at the ASC for more information.

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Can someone show me how to use my calculator?
Most of the tutors are familiar with the Texas Instrument model calculators.  If you have a different model, bring your manual with you. For help using graphing calculators TI-83, TI-83+, TI-84, TI-84+, TI-85, TI-86, TI-89 or TI92, see the Graphing Calculator Helps page.

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Are calculators available for my use?
The ASC has a limited number of calculators that students may check out to use in the tutoring center.  Ask at the front desk.  You will be asked to leave your campus ID card with the staff at the front desk while you are using the calculator.  The calculators may not leave the ASC.

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What does the Writing Lab do?
Writing tutors will help MSUB students with any school-related writing assignments or concerns.  The best way to help your writing tutor help you is to communicate your teacher’s instructions to the tutor and be ready with your text and one or two specific questions. Tutors will not correct or edit your paper for you, but they will help you with your questions and to become a better writer.

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